Secure cross-border transactions
Cross-border transactions are subject to legal differences between your country of residence and Japan
In the event that you are unable to receive your order due to customs issues or differences in legal regulations,
In the event that you are unable to receive your order due to customs issues or differences in legal regulations,
we will accept the return and cover all related costs.
Notice
Customs duties in your country may apply.
Customs duties must be paid by the customer.
Customs duties must be paid by the customer.
We do not accept returns due to refusal to pay customs duties.
Customs duties are different from value-added tax (VAT).
About
Product Quality
Product Quality
About
New Products
All of our products comply with Japanese laws and safety standards.
Please note that Japanese standards may differ from those in your country of residence.
Please note that Japanese standards may differ from those in your country of residence.
About
Used Products
All secondhand products have been previously used within Japan.Although we inspect each item according to our quality standards,we cannot guarantee that they will be in brand-new condition.
About
Service Quality and Licenses
Service Quality and Licenses
We undergo inspections by relevant third-party organizations and have obtained all necessary licenses and permits to ensure the quality and reliability of our e-commerce services.
Affiliated Organizations
Japan Direct Marketing Association (JADMA)
Membership Number：11137
JADMA is the most authoritative third-party organization for mail-order transactions in Japan. Member companies are required to operate safely by ensuring proper product labeling, delivery, and other aspects of mail-order transactions.
The Tokyo Chamber of Commerce and Industry
Membership Number：C2902800
The Tokyo Chamber of Commerce and Industry is joined by numerous companies conducting business in Tokyo. Many of Japan’s leading global companies are also members, actively engaging in business networking and collaboration.
Affiliated Organizations
Secondhand Dealer License Japanese Police（Tokyo）
Authorization Number：305522315496
We are licensed to deal in secondhand goods. Our business has been officially authorized by the Japanese Police as a qualified secondhand goods dealer.